Shipping policy

Last updated: October 31, 2025

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Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification once your order has been shipped.

If we experience a high volume of orders or unforeseen delays, shipping may take a few extra days. We will contact you via email or phone if there’s a significant delay.

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Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Delivery times are estimates and may vary based on your location and courier availability.

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Order Tracking

Once your order is shipped, you will receive an email or SMS with your tracking number and a link to track your shipment in real time.

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Delivery Locations

We currently ship across India.
International shipping is not available at this time.

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Address Accuracy

Please ensure your shipping address and contact information are entered correctly during checkout.
We are not responsible for delays or losses caused by incorrect or incomplete addresses.

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Damages or Lost Packages

The Venu is not liable for any products damaged or lost during shipping.
If you receive a damaged package, please contact the courier directly to file a claim.
Keep all packaging materials and damaged goods before filing a claim.

If your order does not arrive within the estimated time, contact us at support@krishnasportz.com with your order number and tracking details.

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Returns Due to Non-Delivery

If an order is returned to us due to non-delivery (incorrect address, customer unavailable, etc.), we will contact you to arrange reshipment. Additional shipping charges may apply.

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Contact Us

For any questions about this Shipping Policy, please contact us at:
📧 support@krishnasportz.com
🏢 The Venu, Mumbai, India